On Monday morning, Malin gets a short message from head office. "A mystery shopper will visit one of our stores this week. Please be at your best." She reads it twice and tells her team before the shop opens.
星期一早上，马林收到了总部发来的一条简短消息。“本周将有一位神秘顾客到访我们的一家门店。请拿出最好的状态。”她读了两遍，在店铺开门前告诉了她的团队。
By ten o'clock, everyone is nervous. Hamza, the youngest, is polishing the same shelf for the third time. "They could be anyone," he whispers. "Even the person standing next to you in the queue."
到了十点钟，每个人都紧张起来。最年轻的哈姆扎，正在擦同一个货架，已经是第三遍了。“他们可能是任何人，”他小声说，“甚至是排在你旁边的那个人。”
Around noon, a tall man in a gray coat walks in. He picks up a jacket, puts it down, and asks for a different size. Then he complains about the lights, the music, and the price of the scarves.
中午前后，一个穿灰色大衣的高个子男人走了进来。他拿起一件夹克，又放下，要求换一个尺码。接着，他抱怨灯光、音乐，还有围巾的价格。
"It's him," Hamza whispers behind the counter. "Nobody is that picky by accident."
“就是他，”哈姆扎在柜台后面小声说，“没有人会无缘无故这么挑剔。”
The whole team agrees. They bring the man a cup of tea. They fetch three more sizes from the back room. Hamza even carries a hat to the mirror for him on a small tray. The man looks confused but pleased, and he stays for almost an hour. In the end, he buys one belt.
整个团队都同意。他们给那个男人端来一杯茶。他们从后面的库房又拿来三个尺码。哈姆扎甚至用一个小托盘，把一顶帽子端到镜子前给他。那个男人看起来既困惑又高兴，待了差不多一个小时。最后，他买了一条皮带。
Malin isn't so sure. Something about it feels too easy, and she has a small doubt she can't explain. But she says nothing, because the others are so excited.
马林却没那么确定。这一切似乎太容易了，她心里有一点说不清的疑惑。但是她什么也没说，因为其他人都那么兴奋。
Meanwhile, a quiet woman has been standing near the door, looking at the socks. Nobody has noticed her. Malin walks over and asks if she needs help.
与此同时，一位安静的女士一直站在门边，看着袜子。没有人注意到她。马林走了过去，问她需不需要帮忙。
The woman holds up two pairs. "Which of these is warmer?"
那位女士举起两双袜子。“这两双哪一双更暖和？”
"Honestly? The gray ones," Malin says. "The blue ones are cheaper, but they wear out after a few washes. You would probably buy them twice."
“说实话？灰色的那双，”马林说，“蓝色的更便宜，但是洗几次就磨损了。您大概得买两次。”
The woman nods, pays for the gray pair, and leaves without another word.
那位女士点点头，付钱买了灰色的那双，一句话也没再说就走了。
On Friday, a letter arrives from head office. Malin opens it with the whole team standing around her.
星期五，总部寄来了一封信。马林拆开信的时候，全团队的人都围在她身边站着。
"Thank you for hosting our visit on Monday. Our shopper was impressed by the honest advice about socks, especially the warning about the blue pair."
“感谢你们接待我们星期一的来访。我们的顾客对你们关于袜子的诚实建议印象深刻，特别是对蓝色那双的提醒。”
Nobody speaks. Hamza looks at the empty teacup on the counter.
没有人说话。哈姆扎看着柜台上那只空茶杯。
"So the man with the belt…" he says.
“那么，买皮带的那个男人……”他说。
"Was just a man with a belt," Malin says. "A very picky one."
“只是一个买皮带的男人，”马林说，“一个很挑剔的男人。”
Hamza groans and sits down on the floor between two boxes of scarves.
哈姆扎哀叹了一声，坐到了两箱围巾之间的地板上。
