Cover of The Video Call Time Zone

Mateo has been dating Rosa for almost a year, but they have never lived in the same city. He works in Toronto, and she moved to Lisbon for a new job last spring. At first, the six-hour time difference felt like a small detail. Now it feels like the reason they keep missing each other.

Their video calls used to happen every evening, right after Mateo finished work. But Rosa's schedule has changed, and her evenings now start hours before his. Last week, he called at his usual time and she didn't answer. He assumed she was busy and didn't think much of it. When she called back the next morning, he was already asleep.

"We keep doing this," Rosa says on Saturday, when they finally catch each other awake. "I feel like we're always a few hours behind." Her voice sounds tired, not angry, and that worries Mateo more than an argument would.

"I know," he says. "I've been guessing at your schedule instead of asking what it actually looks like now."

They open a shared calendar app while they talk. It's a simple step they never took before. Rosa blocks out the two hours in the evening, her time, when she is reliably free. Mateo does the same for his mornings, before his commute starts. It isn't a perfect overlap, but it's a real one. They mark it in both time zones, so neither of them has to do the math again.

"If we protect this time," Rosa says, "we won't lose each other in the gaps."

Mateo laughs. "That's a very serious way to describe a calendar reminder."

"I'm serious about the reminder," she says, but she's smiling now, and he can hear it.

Before they hang up, Mateo opens the calendar on his phone and adds their new time. He labels it clearly, right where he'll see it every single day.

🧠 Check your understanding

  1. Why do Mateo and Rosa keep missing each other's calls?

    Show answer

    Answer: Rosa's evening schedule has changed

    Rosa's schedule has changed, and her evenings now start hours before his, so their old call time no longer works.

  2. What do Mateo and Rosa decide to do to fix the problem?

    Show answer

    Answer: Use a shared calendar to block out a reliable time

    They open a shared calendar app and each block out a time that works, marked in both time zones.

  3. How does the story end?

    Show answer

    Answer: Mateo adds their new call time to his calendar

    Before they hang up, Mateo adds their new time to his calendar and labels it clearly.

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